Frequently Asked Questions
Here are our most frequently asked questions about membership and benefits.
To join the Microsoft Alumni Network, complete the membership form here. This process takes approximately 3 business days to verify your employment with Microsoft. If you need your employee ID, call Microsoft Benefits at 1 (425) 706- 8853. Members living outside the United States can email askhr@microsoft.com for assistance. For security purposes, you will be required to answer a series of authentication questions. For more information on membership eligibility, go here.
If you have been a member in the past or your membership has expired, go to “Member Sign In” with your email address on file and your password. If you need your email address on file, email info@microsoftalumni.com.
To reset your password, go to the Member Sign In page here.
Select “Forgot Your Password?” and you will then be sent an email with a link to reset your password.
If you don't see the password reset email, be sure to check your junk and spam folders of the email you associate with your membership.
Still having trouble signing in? Email info@microsoftalumni.com.
If you do not see the Passport Reset email, check your Spam/Junk folder. You may have a different email address associated with your member account. Try the Reset Password function again using one of your other email addresses.
If you did not receive the password reset email, email info@microsoftalumni.com.
We have official local clubs in the U.S. and around the world. Learn more here. You can also search the directory on AlumConnect to locate alumni members in your area.
AlumConnect is the secure, online world-wide community where Microsoft Alumni Network members can meet, support and do business with each other. This official networking platform is a diverse and inclusive community engagement space for all Microsoft Alumni Network members to connect, seek and share knowledge, and interact in a safe environment.
AlumConnect is designed to connect alumni for professional and personal purposes within a trusted community. The power of the Network is you.
If you are a current paid member, you can sign into AlumConnect now through our website and gain full access to connect with fellow alum directly for the first time, post on the main feed, see exclusive user-generated content, create a group, list your nonprofit or business in our directory, post a job opening, and find or serve as a mentor. Just click AlumConnect in the gray menu bar and then register on the AlumConnect platform with your Microsoft Alumni Network ID.
If you are not a current paid member, you can access AlumConnect
by filling out the member verification form and obtaining a Microsoft Alumni Network ID through the Alumni
Network.This ensures you’re a verified alumnus/a. You will then be allowed to create an account in
AlumConnect and have limited access to the
features,regardless of Network membership.
You can join or renew your membership to take full advantage of all the features on
AlumConnect. It may take one U.S. business day to gain access to AlumConnect after renewing or purchasing
your membership.